Contact and Support Us
Connect
Publications
News and Awards
About Us
Projects
link
link

We are happy to share our news, media features and updates with you. Interested in finding out more about our work? Contact us

How do you heal a hospital? A think tank aims for the cure
(The Globe and Mail, December 16, 2012)
Paul Taylor

Every year, medical staff inadvertently cause thousands of patients to die, due to infections acquired in the very place where they go to get well – the hospital. Many of these deaths could be prevented with proper hand washing.

Full Article


"Wash Your Hands" Video Wins Award at 2011 Ivey Global Health Conference
(December 2011)

Congratulations to the CICC's Seema Marwaha, Erica Merman and Victoria Leung, for their innovative video submission. Their idea? To take simple, teachable moments, such as the importance of hand-washing, capture them in a creative way and distribute them using social media.

Learn more about the "I Took a Pledge" Project
Watch the award presentation and "Wash Your Hands" video

 

Virtual Ward
(Global Toronto, August 29, 2011)
Beatrice Politi

We profile a Toronto program, where patients already get hospital care in the comfort of their own home. 

Watch Now

 

Current Gaps of AF Care in Ontario: Creating a New Model of Care
(EP Lab Digest, July 27, 2011)
Jodie Elrod

A White Paper, entitled Reconnecting the Pieces to Optimize Care in Atrial Fibrillation, was recently released by the Centre for Innovation in Complex Care (CICC), of the University Health Network (UHN) in Toronto, Canada. This report identified significant gaps in atrial fibrillation (AF) care in Ontario, discussed challenges for patients and healthcare professionals as well as costs to the healthcare system. The report also describes the launch of the Innovate AFIB project, created to improve atrial fibrillation care and to serve as a model of care for other patients with complex, chronic conditions. In this interview we speak with Dante Morra, MD, MBA, FRCP(C), Medical Director for the CICC and staff physician at Toronto General Hospital, University Health Network, and Dr. Andrew Ha, MD, FRCP(C), staff cardiac electrophysiologist, Toronto General Hospital, University Health Network.

Full Interview

 

Does debt boost young people's morale?
(Scientific American, July 6, 2011)
Rachel Nuwer

There’s a reason it’s called a “debt burden.” Recent headlines—things like Debt Boosts Young People’s Morale and What, Me Worry? Young Adults Get Self-Esteem Boost from Debt —indicate this might not be the case, however. Debt that’s a mental health nightmare for most people, the articles assert, is actually a positive thing for people in their early to mid-twenties. 

Full Article

 

Toronto hospitals get with the times: Patients to use computer tablets
(Toronto Star, July 4, 2011)
Theresa Boyle

University Health Network patients will soon get a new kind of tablet to help in their recovery — but not the medication kind.

The hospital network, a leader in clinical communication, is launching a pilot project to give some internal medicine patients computer tablets to update their health-care providers on their progress.

Full Article

 

How to save health care from the pale-green maze
(The Globe and Mail, November 19, 2010)
Carly Weeks

It was on a plane in 1998 that John Cole used his napkin to map out a revolution for Northern Ireland's health-care system.

Mr. Cole, an executive in Northern Ireland's Department of Health, Social Services and Public Safety, was on his way home to the outskirts of Belfast after a visit to the Codman Square Health Center, which provides a mix of medical services, classes, counselling and other activities to one of Boston's poorest and most notorious neighbourhoods.

Full Article

 

Mayo Clinic lands its own fantasy island
(Star Tribune, August 10, 2010)
Maura Lerner

Dr. Paul Friedman insists he wasn't distracted by the woman in the second row wearing a pair of wings and a rainbow bodysuit. And he didn't even seem to notice when a visitor teleported into the audience, scanned the crowd and vanished into thin air.

Friedman, a Mayo Clinic cardiologist, has given medical lectures worldwide. But last week he entered a new dimension, when he gave a presentation on the online fantasy world known as Second Life.

Full Article

 

What the bleep? Pagers are slow, unreliable, and a reason for hospital deaths
(Macleans, June 15, 2010)
Katie Engelhart

Dr. Dante Morra likes to say that “in the 1990s, the only people who used pagers were gangs and doctors.” His punchline: “Now, it’s only doctors. The gangs have moved on.” Danielle Kain, a medical resident in Halifax, recently became one of those doctors. At the start of her residency, she was assigned a basic pager—“a big, clunky, ’90s-style thing . . . not quite as big as a deck of cards.” 

Full Article

 

Second Opinion in Second Life, Clockless Caribou, Train the Brain, Dining on Dwarves
(CBC Radio, March 20, 2010)

Avatars are all the rage these days, with the James Cameron movie breaking all box-office records. But before this movie made avatars famous, there was Second Life, the virtual online world where you can create your own avatar, and live vicariously through your virtual self. Your avatar can visit bars, go on dates, or buy clothes. But more and more people are using this online world to seek health and medical advice from health professionals. Freelance science journalist Alison Motluk takes us on a tour of this strange alternate reality. 

Full Article

 

Norm vs. Cancer: A terminally funny one man play

What do you get when a middle-aged man with a cancer diagnosis takes too much medication and hallucinates a journey inside his own body? You get Norm vs. Cancer: A terminally funny one man show as presented by Rob Hawke, thyroid cancer survivor, Gemini award nominated comedian and winner of the Best Solo Male Comedy at the San Francisco Fringe.

The show revolves around Norm, who has a diagnosis of cancer, takes too much medication, and hallucinates a journey inside his body. All of his organs come to life, including his very angry liver, his kidney who is obsessed with interior decorating and his misguided appendix. Norm must find and kill the cancer before it kills him.

When asked why he would make a comedy about such a serious disease Rob said "so many of us go through this disease, that we have to use every tool we have to get through it, and one of our best tools is laughter."

Norm vs. Cancer is a part of the Centre for Innovation in Complex Care's Patient Empowerment Project (PEP).

Robert Hawke, co-lead of the CICC's first patient-led project, spoke alongside the Honourable Debra Matthews, Minister of Health and was mentioned in the Ontario Legislature on May 3rd, 2010.

For more information, contact us.

Watch a YouTube video of Rob explaining his show

Watch Rob's appearance on Late Night in the Bedroom

 

CICC Newsletters

Volume 4, Issue 1
Fall/Winter 2013
(pdf)

Volume 3, Issue 2 Fall/Winter 2012
(pdf)

Volume 3, Issue 1 Spring/Summer 2011 (html) (pdf)

Volume 2, Issue 3
Fall 2010
(html) (pdf)

Volume 2, Issue 2
Summer 2010
(html) (pdf)

Issue 1, Volume 2
January 2010
(html)(pdf)

Issue 2, Volume 1
September 2009

(pdf)

Issue 1, Volume 1
February 2009
(
pdf)

Sign up to receive future newsletters

 

How the Internet is Changing Health Care
(Forbes, July 30, 2009)
Rebecca Ruiz

In late June, the Rochester, Minn.-based hospital system Mayo Clinic tried something it had never attempted before.

Using the micro-blogging service Twitter, it announced the imminent release of a study on Celiac disease, an immune system response to gluten. Then it tracked which of its followers had re-distributed the Tweet and, after careful consideration, provided a few users with an embargoed copy of the study--a practice normally reserved for journalists. Those followers, each of whom have Celiac disease, were permitted to blog about the study once it was released to the public.

Full Article

 

Hospital Miscues: Sending Pages to Dr. Wrong
(Macleans, June 15, 2009)
Laura Yao

It’s well known that communications foulups of various types pose serious problems in caring for patients, but how often could something like a hospital paging the appropriate doctor go wrong? Often enough to worry about, a newstudy in the Archives of Internal Medicinesays.

A review at two Canadian teaching hospitals reveals that in a two-month period, 14% of all pages were sent to the wrong physician—meaning to a resident who was scheduled to be off-duty or out of the hospital—and 47% of those were urgent messages. Extrapolating, that’s about 2,000 misdirected pages per year per hospital that require an immediate response, but don’t get one, the study found.

Full Article

 

Demonstrating the BlackBerry as a Clinical Communication Tool: Pilot Evaluation Conducted Through the Centre for Innovation in Complex Care

Sherman Quan, Robert Wu, Dante Morra, Brian M. Wong, Richard Mraz, Melinda Hamill, Howard Abrams and Peter G. Rossos. Electronic Healthcare, 7(2) 2008: 94-98

The authors describe their experience with piloting the use of BlackBerry devices on the general internal medicine wards at the UHN in collaboration with Sunnybrook Health Sciences Centre. They detail the implementation process, impact on clinical care, and lessons learned from the experience.

Full Article

 

Emergency-room nightmares spur calls for action
(The Globe and Mail, November 3, 2008)
Lisa Priest

Emergency wards are so overcrowded, patients have had heart attacks, miscarriages and, in at least one case, even died while in the care queue, prompting doctors to call on provincial governments to implement waiting-time targets and to stop using the hospital department as a patient "dumping ground."

Brian Rowe, professor and research director in the University of Alberta's department of emergency medicine, who has done considerable research in emergency-department overcrowding, describes current conditions as the worst he's seen in 22 years of practice.

Full Article

 

Like a flight simulator for hospitals
(Toronto Star, August 1, 2008)
Carol Goar

Summer jobs don't get much better than this.

A team of six students from different faculties at the University of Toronto has spent the past nine weeks developing Pulse Check, an online emergency room simulator – a glorified video game – that allows doctors, medical students and hospital managers to test changes in procedures, technology and staffing without putting patients' lives at risk.

Full Article

 

Bigger, older population emergency for hospitals
(Toronto Star, January 8, 2008)
Dr. Dante Morra
Dr. Howard Abrams

There was a time when administrators addressed the issue by building more emergency departments. The government, hospital administrators and researchers have now articulated the problem. The recent Canadian Institute for Health Information (CIHI) report has shown clearly that overcrowding cannot be solved in the emergency department.

The real problem is that there are too many admitted patients in emergency department beds because no acute care in-patient beds are available in the rest of the hospital. This looks like an emergency department problem, but it is not.

Second, there are too many in-patients who no longer need to be in hospital but have no rehabilitation, retirement home or nursing home bed available, or there is insufficient support for them to return home. They remain in acute care in-patient beds long past their need for acute care. So not only are there not enough acute care in-patient beds, the wrong people are in some of them and we haven't yet achieved the right balance for support in the home or support in alternative levels of care.

Full Article

 

2007 Recipients, 3M Health Care Quality Team Awards

UHN undertook a major transformation initiative to significantly improve patient flow from the Emergency Department (ED) to General Internal Medicine (GIM) to its post-acute care partners, to ultimately reduce wait times and improve access to UHN’s Emergency Departments. A team within UHN comprised of multiple clinical leaders and project management experts was formed to design, develop, implement and evaluate an array of improvement initiatives that fall under six themes: care coordination, care model, workflow, communication of information, work environment, and team renewal. Each of the six themes was led by a clinical leader and supported by project management experts comprised of industrial engineers, academics, and data analysts.

Full Story

 

Celebrating Innovations in Health Care Expo 2007 Awards - Finalist

Continuity of care or the transfer patient care from one provider to the next, referred to as patient sign-out, occurs on a daily basis. Transferring pertinent clinical information such as past histories, medications and other issues of concern is essential to this process but without mechanisms in place to ensure this transfer occurs efficiently, care becomes fragmented and patient safety is compromised. In response to this issue, a web-based electronic sign-out application was designed and developed. The application is simple to use and can be accessed by multiple users from any PC with internet access, essential considering sign-out for most clinical teams occurs at the same time. The electronic sign-out application is now being used by virtually all services across the academic teaching hospitals across the GTA.

 

 

 

News and Awards